At Step By Step Care Foundation, your privacy is not just a priority—it’s a promise. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, participate in our programs, donate, or interact with us in any way.
1. Information We Collect
We collect the following types of information:
a) Personal Information
- Name
- Email address
- Mailing address
- Donation/payment details (when applicable)
- Volunteer information or applications
- Any information you provide via forms or communications
b) Non-Personal Information
- IP address
- Browser type and device
- Date/time of visit
- Pages visited and time spent on the site
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To communicate with you regarding your inquiries or requests
- To process donations and send receipts
- To provide updates about our services, events, or programs
- To personalize your experience on our site
- To improve our website and outreach
- To comply with legal obligations
We will never sell, trade, or rent your personal information to others.
3. Donation & Payment Information
When you donate through our website, your payment details are securely processed by our trusted third-party payment processor. We do not store full credit card or payment information on our servers.
4. Cookies and Tracking Technologies
We use cookies to:
- Understand and save your preferences for future visits
- Compile aggregate data about site traffic and interactions
- Improve our website’s performance and user experience
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes:
- Secure server environments (SSL encryption)
- Limited access to personal data
- Regular security monitoring and software updates
6. Children’s Privacy
We do not knowingly collect or solicit information from anyone under the age of 13 without parental consent. If you believe we may have collected such information, please contact us so we can delete it immediately.
7. Third-Party Links
Our website may contain links to third-party sites. These websites have their own privacy policies, and we are not responsible for the content or practices of those sites.
8. Your Rights & Choices
You have the right to:
- Access or correct your personal information
- Opt out of emails or communications at any time
- Request deletion of your data from our systems
- Ask questions about how your data is used
To exercise these rights, email us at:
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9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Step By Step Care Foundation
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